jphostworks' policies and procedures relating to the handling of client information are detailed below. This privacy policy implements provisions of Australia's Commonwealth Privacy Act 1988.

information held by jphostworks

jphostworks may collect, directly from a client, personal information such as the client's name, address, telephone number, email address, billing and payment information, username, and service passwords. Other information, such as a web user's IP address and browser version, is automatically logged during the course of a visit to our web site but is not correlated with individual user data held by us. jphostworks may collect information from publicly available sources such as whois servers and information provided via web site forms and forums. We may also use session and persistent cookies on our web sites.

interacting with jphostworks anonymously

We do not require that users identify themselves during general enquiries and web site visits. However, we will not provide paid services to anonymous clients.

how your information is used

Information collected by jphostworks may be used to: provision and supply a client's services; administer, support, and manage those services; conduct appropriate checks for credit-worthiness and fraud; and to further develop our service offerings.

when your information is disclosed to others

jphostworks may disclose your information to the following third parties: outsourced providers of customer service, support, and billing; a client's authorised representatives or legal advisers; our professional advisers; our related business entities; and governmental bodies as required by law. Specifically, jphostworks will not sell or share individual or aggregate user information with external marketing or research agencies.

how your information is secured

User information is protected by physical, electronic, and managerial security processes. We do not retain credit card details. User passwords are stored in an encrypted format to ensure their security.

ensuring your information is accurate

Please advise us if your account information, such as address, phone, or email address, changes or is in error.

accessing your personal information

At any time you can contact us and request that we provide you with a copy of your personal information in order for you to check its accuracy.

how to contact us

Please direct questions and queries relating to this privacy policy to office@jphostworks.com.